Children under age 13
Our Services are not intended for children under the age of 13. and we do not knowingly collect any personal information from children. If you are under the age of 13, you are prohibited from using all interactive portions of our Services. We will delete any child’s personal information we may inadvertently receive as soon as we become aware it was collected.
Information We Collect
We collect information and data when you visit or interact with our website, register for or attend an event or other program organized by or hosted by us (e.g., our Aligned Intensive Series), subscribe to our newsletter, purchase our products or services, respond to a survey, fill out a form, or otherwise contact us. You may choose not to provide your personal information, but if that information is necessary for us to provide certain aspects of our Services, we may not be able to provide those aspects of our Services to you.
Information You Choose to Submit
Please be mindful about any personal information you choose to include when you post a comment on our website or social media properties. The content of comments posted on our website or social media properties is public, not private or confidential. When you create an account with us, purchase our products or services, or attend an event organized or hosted by us, we may collect your name, email, address, phone number, credit card or other payment information, and other information you provide, as appropriate. You may refuse to supply personal information to us; however, that may prevent us from providing you with access to certain parts of our Services.
Information We Automatically Collect
Third Party Sources
How We Use Your Information
How We Share Your Information
We only share your personal information with your permission or as necessary to complete your transactions or provide the Services you have requested or authorized. For example, when you provide payment information, we share that information with banks or other entities as necessary for payment processing, fraud prevention, credit risk reduction, or other related financial services.
We may share your personal information with trusted vendors or agents working on our behalf for the purposes described above. For example, our accountant, website host, cloud-based business services, and other service providers may need access to personal information to provide their services. Our current vendors include:
Those service providers must adhere to data privacy and security requirements, and they may not use personal information they receive from us for any other purpose. We may also disclose personal information as part of a corporate transaction, such as a merger, transfer, or sale of all or a portion of our business or assets.
We may access, transfer, disclose, and preserve personal information when we believe it is necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, protect you or other clients, operate and maintain the security of our Services and related business operations, and protect our rights or property.
As a final note, we may share content as part of our Services, including links to the sites and services of guest instructors, trusted service providers, and other third parties. We do not control the content or links that appear on their sites and are not responsible for their content, links, services, privacy practices, or other policies. Browsing or interacting with any other website or company, including those listed or linked to in our Services, is subject to that website’s or company’s policies.
How We Protect Your Information
To protect your personal information, we have implemented and strive to maintain reasonable, commercially acceptable safeguards appropriate to the nature of the information we collect and store. However, no website, internet transmission, method of electronic storage, or security system is completely secure. Therefore, we urge you to take appropriate steps to keep your personal information safe, such as choosing not to send personal information through insecure email and closing your browser when finished using our Services or those of any other website on a shared device or unsecured network.
Your Choices About Your Personal Information
Access, Correction, Deletion
Browser Cookie Controls
Most browsers accept cookies by default, but you may set your browser to delete or reject cookies. If you delete or reject cookies, that may affect your ability to access the full functionality of our site and related Services.
Do Not Track Signals
Some browsers allow you to activate “Do Not Track” signals, which are sent to websites you visit. There is not yet a common understanding or industry standard regarding how to interpret or comply with these signals, and we do not have mechanisms in place to respond to these signals. Instead, we recommend you use the other tools above to control the collection and use of your personal information.
Retention and Processing of Personal Information
We retain your personal information consistent with our general data retention and backup policies, which is necessary to provide our Services and for other essential purposes such as complying with our obligations to you, enforcing our agreements, and resolving any disputes that may arise. Our actual retention periods can vary widely based on the type of data, nature of the relationship, and our legal and other obligations.
European Data Protection Rights
If you reside in California, you have the right to request more detailed information about how your personal information is shared with third parties for direct marketing purposes. At this time, we do not share your personal information with third parties for direct marketing purposes. Additionally, if you unsubscribe from our newsletter, we will delete your name and email from associated databases.
We welcome any questions, comments, complaints, or requests you may have regarding our privacy practices. Please contact us by email or mail at:
Indigo Innovation Group LLC
10966 Aspen Ridge Lane NW
Concord, NC 28027
Last Updated: January 11, 2021
Indigo Innovation Group LLC provides educational courses, resources, and consulting services that prepare organizations to address complex social change by activating leaders and leaderful organizations. The Aligned Intensive Series walks participants through the transformational process of becoming a leader aligned with their calling. When you use our websites (including, without limitation, https://indigoinnovationgroup.com and affiliated domains), interact with us on our social media properties, or purchase our products on our site or within Teachable or other online course platforms, intellectual property laws protect our online courses, webinars, videos, worksheets, downloadable materials, and any other products or materials provided after you make a paid purchase (“Products”) and all content on our websites, shared through our email newsletter, and on our social media properties (“Content”). We either own or have permission to use all the intellectual property rights to all protectable elements in the Products and Content, including without limitation, the logo, images, trademarks, service marks, design elements, layout, graphics, information, materials, documents, data, and text. We reserve all rights not specifically granted in these Terms.
Not Intended For Children
Content and Products are intended for individuals at least 18 years of age and legally able to enter into a contract, and when you buy or use our Content or Product, you represent and warrant that you meet both requirements. We disclaim all liability for use or purchase of any Content or Products by individuals under 18 years of age. Children under 13 years of age may not use our Content or Products, and children between 13 and 18 years of age should obtain a parent’s or guardian’s permission before viewing, purchasing or using our Content and Products.
Content And Products For Personal Use By One Individual Only
We love it when you share about our work, but please keep in mind that our Content and Products are protected by copyright laws and are for personal use by one individual only. You may (i) view and use our Content, (ii) email and share short (2 sentences; no images) snippets of our Content on your social media platforms of choice, with proper attribution, tagging our social media profile in the image and text of your post, and a link back to our site where possible, and (iii) purchase and use our Products for personal, noncommercial use only. Selling, sharing, redistributing, licensing, or sublicensing our Content or Products to an individual, business, or third party (other than an employee, contractor, other agent, or gift recipient you have identified at checkout for delivery of the purchased Product) is prohibited. To the extent that you purchased Products on behalf of your employees, contractors, or other agents (collectively, “Agents”), you agree to take precautions consistent with the highest industry standards, including without limitation entering into written agreements binding your Agents to terms at least as protective as these Terms, to ensure they do not sell or share the Content or Products, in whole or in part, or otherwise violate these Terms. In the event you or your Agents breach these Terms, you agree to pay us $5,000 USD per instance of breach within fifteen (15) days after breach, which you agree has been incorporated into these Terms as a valid pre-estimate of damages that we will sustain, which will not be capable of precise determination. You agree this is not a penalty, but rather is the agreed-upon liquidated damages suffered as a result of your using or selling our Content or Products outside of these permitted and expressly limited usage Terms.
No Refunds; No Chargebacks
All sales are final. All Product purchases are nonrefundable, and Products are not returnable under any circumstances. Because we have a clear No Refunds policy in these Terms and you have agreed to these Terms before purchasing a Product, we will not permit any actual or threatened chargebacks from you or your credit card company. In the event that we receive a chargeback threat during or after your purchase or a chargeback is placed on your purchase, we will report your name, email, order date and amount, billing address, and a description of the incident to Equifax, Experian, and TransUnion credit bureaus, and to any other entity in our sole discretion, to ensure the incident is included in chargeback databases and delinquent account listings. That report may negatively impact your credit score, and we will require that you make a full payment of the chargeback amount plus any attorney fees or other expenses incurred in connection with the chargeback incident before we will remove you from those databases.
All purchases are charged at the time of purchase, whether the items purchased are in stock or offered on a pre-order basis. If you are paying electronically (e.g., by debit card, credit card, PayPal, or other online payment account service), you grant us permission to charge your provided payment method for all amounts due, without any additional authorization, and you will receive an electronic receipt for payments made. To the extent necessary for processing and completing your payment, you authorize us to share your payment information and related instructions with our third-party service providers. If you fail to pay the full amount due, we will cancel your order.
Delivery of Products
For now, we offer delivery within the United States only. We do our best to ship and deliver your purchased Product promptly. Purchases are processed for shipment in the order received. Delivery timeframes can vary due to circumstances outside our control, and we are not responsible for those delivery delays or failures. However, our Products typically arrive within 2-4 weeks after purchase. You will receive a notification with a delivery estimate as soon as your Products are on their way. We’ll pack your Products with care, but if any Products arrive broken, please let us know by emailing us a photo along with your order confirmation details within 24 hours after delivery. We’ll do our best to make it right with a replacement or shop credit.
Testimonials Representative of Actual Client Experiences, Not Guarantee of Your Experience
The testimonials, statements, and opinions presented in our Products were provided voluntarily by actual clients, and we did not provide free products, services, or any other benefits in exchange for those testimonials. While those testimonials are representative of actual client experiences, the exact results and experience will be unique for each individual. Therefore, we cannot and do not make any representations or guarantees about any particular results or earnings you may experience from using the Products.
General Educational Purpose Only; No Warranty
We provide and sell the Content and Products for general informational and educational purposes only. While we use reasonable efforts to include accurate and up-to-date information in our Content and Products, we cannot make any representations or warranties as to the accuracy of information in either. We assume no liability or responsibility for any errors or representations in the content available in the Content and Products. Nothing in the Content or Products is provided or intended as a substitute for financial, legal, medical, or other professional services or advice, and you agree we are not responsible for your reliance on any advice or opinions in the Content or Products. We strongly recommend you consult your own financial advisor, legal counsel, or other professional, as you are ultimately responsible for determining what is best for your unique situation.
You Are Responsible For Content You Submit or Post
Please be mindful when you choose to submit, post, or otherwise share any content on our websites or social media properties, as that content is public and you are responsible for your content and any liability that may result from your posted content. When you submit, post, or otherwise share content on our websites or our social media properties, you do so at your own risk.
We require that any content you submit, post, or otherwise share on our websites or our social media properties be respectful and posted only once. We prohibit the sharing of content that is illegal, abusive, offensive, threatening, harassing, vulgar, harmful, defamatory, obscene, or otherwise in violation of others’ rights or applicable laws, and we may delete any content, in full or in part, for violation of our content guidelines or for any other reason. However, we do not have an obligation to monitor content submitted by you or other third parties, so we cannot be responsible or liable for damages or losses arising from third party content. We do not make any representations regarding the accuracy of any third party content.
Permission to Use Content You Submit Or Post
In the event you choose to submit or post any content on our websites or social media properties or tag us in posts you share on your social media profiles (e.g., comments, photos, videos, other feedback or written content), you represent and warrant that you own or have permission to share that content. We will not claim ownership rights in that content; however, you grant us a nonexclusive, royalty-free, perpetual, worldwide license to use, reproduce, display, copy, publish, distribute, and publicly perform that content, in whole or in part, and your name and likeness in connection with that content, in any medium or manner currently known or later developed, for any purpose, including promotion of our Products and Content and other commercial purposes.
THE CONTENT AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. WE MAKE NO GUARANTEES AS TO UPTIME OR AVAILABILITY OF THE CONTENT AND PRODUCTS AND WE DO NOT WARRANT THAT THE CONTENT OR PRODUCTS OR ANY OF THEIR FUNCTIONS WILL BE ERROR-FREE OR UNINTERRUPTED OR THAT DEFECTS WILL BE CORRECTED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY CONTENT OR MATERIALS INCLUDED IN THE PRODUCTS, DELAYS OR FAILURES IN DELIVERY OF THE CONTENT OR PRODUCTS, OR ANY OTHER RESULTING DAMAGE, INCLUDING, WITHOUT LIMITATION, DAMAGE FROM VIRUS ATTACKS, INTERNET CONGESTION, AND DENIAL OF SERVICE ATTACKS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OR OTHER VIOLATION OF RIGHTS.
Assumption of Risk
You acknowledge that the Products have not been prepared to meet any specific requirements you may have. When you purchase, download, use, or participate in any Product, you knowingly and voluntarily assume all risk, including elements of inherent risk, and responsibility for injuries to any person or damages to any property.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, SHALL INDIGO INNOVATION GROUP LLC, AND ITS MANAGERS, MEMBERS, EMPLOYEES, CONTRACTORS, AND OTHER AGENTS (COLLECTIVELY, “INDIGO INNOVATION GROUP REPRESENTATIVES”) BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA OR PROFIT, ARISING OUT OF THESE TERMS OR THE USE OR INABILITY TO USE THE CONTENT OR PRODUCTS OR ANY OTHER MATERIALS, INCLUDING, WITHOUT LIMITATION, THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES, WE HAVE MADE AVAILABLE TO YOU, EVEN IF INDIGO INNOVATION GROUP REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OR ANY OTHER REMEDY.
THE MAXIMUM LIABILITY OF INDIGO INNOVATION GROUP REPRESENTATIVES FOR ALL CLAIMS ARISING OUT OF THESE TERMS OR THE USE OR INABILITY TO USE THE CONTENT OR PRODUCTS OR ANY OTHER MATERIALS WE HAVE PROVIDED TO YOU SHALL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT YOU HAVE PAID TO US FOR THE PRODUCTS DURING THE SIX (6) MONTHS PRECEDING THE DATE THAT A CLAIM OR DEMAND IS FIRST ASSERTED. IF YOUR USE OF THE CONTENT OR PRODUCTS OR ANY OTHER MATERIALS, INCLUDING, WITHOUT LIMITATION, THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES, WE HAVE MADE AVAILABLE TO YOU RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL DIRECT AND RELATED COSTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO DEPENDING ON YOUR STATE OF RESIDENCE, ALL OR A PORTION OF THIS PROVISION MAY NOT APPLY.
You agree to defend, indemnify, and hold harmless Indigo Innovation Group LLC and its owners, managers, members, past and present employees, contractors, volunteers, representatives, agents, affiliates, successors, and assigns (collectively, “Releasees”) from and against all actions, suits, claims, losses, liability, costs, and expenses, including attorney fees (collectively, “Claims”) arising out of or in connection with: (i) your viewing, purchase, downloading, use, or participation in the Content and Products; (ii) any content you submit to our websites or social media properties or tag us in on your social media profiles, or (iii) your violation of these Terms. This provision shall apply regardless of Releasees’ negligence, if any.
Content and Product Availability; Delivery; Force Majeure
We do our best to ensure uninterrupted, error-free availability and delivery of the Content and Products. However, we cannot guarantee your access will never be suspended or restricted due to circumstances outside our control and because we occasionally need to make repairs, maintenance, or updates to our Content, Products and websites.
Indigo Innovation Group Representatives shall not be liable to you for any delay or failure by us to perform our obligations under these Terms to the extent arising from any cause beyond our reasonable control, including, without limitation, acts of God, floods, fires, epidemics and other public health and safety concerns, government orders and recommendations, local public health agency restrictions and recommendations, loss of electricity or other utilities, labor strike, or delays or failures by you in performing any obligation under these Terms. We will not provide refunds for these or any other reasons; however, we may, in our sole discretion, elect to offer a reasonable alternative method of fulfillment (e.g., replacing a live Zoom webinar with a recorded version, or rescheduling to a future date).
The Content and Products may contain links to other sites on the internet that are owned and operated by third-parties (“External Sites”). We have no control over those External Sites and are not responsible for the availability of or materials provided on or through those External SItes. We recommend you research independently all recommended resources, and you agree to assume all responsibility for your decision to enter into any transaction or other relationship with those third parties.
Protecting Personal Information
Protecting others’ personal information is equally important to us. You shall not transmit to us or upload to our websites any Harmful Code or use or misappropriate the data on our websites or in our Content or Products for your own commercial gain. “Harmful Code” includes, without limitation, any software (e.g., viruses, trojan horses, worms, time bombs, time locks, drop dead devices, traps, access codes, cancelbots, or trap door devices that: (a) is designed to damage, disrupt, disable, harm, impair, interfere with, intercept, expropriate or otherwise impede in any manner, any data, storage media, program, system, equipment or communication, based on exceeding a number of copies, exceeding a number of users, passage of a period of time, advancement to a particular date or other numeral, use of a certain feature, or any other event; or (b) would enable an unauthorized person to cause that result; or (c) would enable an unauthorized person to access another person’s information without that other person’s permission. We may refuse access to our websites, Content and Products without notice if you fail to comply with these Terms.
Content and Products Intended for Use Within United States
We control and provide the Content and Products from the State of North Carolina within the United States, and we do not represent or warrant that the Content or Products will be available in locations outside the United States. If you choose to access or use the Content or Products from outside the State of North Carolina within the United States, you agree to assume full liability for compliance with any applicable local laws.
Governing Law; Location for Disputes
These Terms and any disputes arising out of or in connection with these Terms or the Content or Products shall be governed by and construed in accordance with the laws of the State of North Carolina without regard for its conflict of law provisions. Any matter involving interpretation or enforcement of these Terms shall be brought in the state or federal courts in Cabarrus County, North Carolina. By purchasing, using, viewing or participating in the Products, Content and our websites, you hereby accept the exclusive jurisdiction of those courts. We shall be entitled to recover its attorneys’ fees and costs in enforcing its rights under these Terms in the event of a violation of our intellectual property rights or other breach of these Terms, whether we choose to enforce our rights through negotiation, mediation, arbitration, or litigation.
Any notices to you regarding these Terms and the Products will be provided by email using the contact information provided by you when you last purchased the Products. Notice will be deemed given one (1) business day after email transmission from us, or two (2) business days after the date of posting on our websites or elsewhere, as may be appropriate under the circumstances or otherwise required by law.
If you have any questions about our Products, Content, or any of our terms or policies, including these Terms, please email firstname.lastname@example.org and include the name of the terms, policy, product, or services in the subject line.
Failure by either party to enforce any provision in these Terms is not a waiver of future enforcement of that or any other provision. The waiver of any breach of these Terms is not effective unless in a written agreement signed by the waiving party and is not a waiver of any other or subsequent breach.
We will update these Terms occasionally to reflect changes in the law, our Content and Products, our practices, and advances in technology. When we post those changes, we will revise the “Last Updated” date at the top of these Terms. If we make any material changes to these Terms, we will take reasonable steps to notify you or obtain your consent, which could include notifications through our websites, via email, or as otherwise may be required by law. Please review any changes carefully. Any access or use, including your continued use, of the Content, Products or our websites by you after we have posted the updated version of these Terms will mean you consent to and accept those changes. If you do not consent to any changes, you may cease using and viewing our Content and Products and contact us to request deletion of your personal information.
Severability; Entire Agreement
Tell Us How We’re Doing
Please send any questions or feedback about our Content, Products, or anything in these Terms via email or mail to:
Indigo Innovation Group LLC
10966 Aspen Ridge Lane NW
Concord, NC 28027